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There are probably a lot of you who can identify with the story of my never-ending effort to have my cell phone fixed. It's a tale that builds to the point of excitement, then veers into irritation, and ends with relief just when you thought you had the solution. Cellphone Is My Only Hope These days, having a smartphone in your pocket is like having a personal assistant. Not only was my phone a gadget, but it served as my link to everything. My phone was necessary for everything—from setting the alarm to answering emails, messages, and work-related tasks. It was impossible for me to spend even an hour without using it for GPS or to check my alerts or social media. With The help of my smartphone, I was able to plan my life using applications, maintain relationships with family, and even find my way around new locations. It had grown to be a part of me, simplifying and enhancing the effectiveness of my everyday routine. Up until the inevitable occurred, everything appeared to be idea...